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Simply talk to your clients!

Leading cloud-based contact center software for enhanced customer engagement

ZIWO is the leading Cloud Contact Center Solution in the GCC. We help successful companies to reach their customers from anywhere with a single interface that brings value in your conversations.

Enabling the success stories of so many companies.

Improving Customer Experience in the GCC

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Cloud-based

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High-quality voice

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Deployed in minutes

Crystal Clear Quality Calls

Voice Services provided only by local telecom operators & premium international carriers to get your phone numbers in every market you operate.

Streamline Your Communication

Manage voice calls and WhatsApp in a single conversation interface available in multiple languages like English, French or Arabic to boost your productivity and your customer experience.

15+ CRM Integrations

Seamless integration with your CRM deployed in seconds to increase the productivity of your agents and provide the best experience to your customers. 500+ APIs are also available to fit on any infrastructure.

Automate with Workflows & Chatbots

Streamline operations with ready-to-use workflows and WhatsApp chatbots. Automate tasks, integrate seamlessly with your tools, and enhance customer interactions effortlessly.

ZIWO AI - Smart Automation for Superior CX

Enhance your contact center with advanced AI capabilities that optimize interactions, improve efficiency, and unlock valuable insights.

Conversation Intelligence

Transcribe, summarize, and analyze calls in real time to gain deeper customer insights and improve decision-making.

Smart Call Tagging & Sentiment Analysis

Automatically categorize conversations and detect customer sentiment to enhance service quality and agent performance.

Multilingual Support & Translation

Identify languages instantly, including Arabic, and provide seamless translations for global customer interactions.

Supporting Your Business Anywhere You Want To Go

"Floward, a leading flower delivery service, significantly improved their customer interactions and team efficiency by implementing ZIWO's advanced solutions. The platform provided key enhancements in managing calls and optimizing service quality."

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Features

Features designed to provide the best customer experience.

Simple, secure, reliable and cloud agnostic

SSL & SSH Encryption of Data

ZIWO runs on any public or private cloud

GDPR Compliant

>99.99% Uptime & 24/7 Amazing Local Support

ISO 27001 Certified

In partnership with

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Join hundreds of companies that are willing to talk to their clients. Simply.

Cloud telephony and call center software deployed instantly

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Simply talk to your clients!

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