Our Customers
Shadwan's Transformed Customer Experience
Shadwan car distributions, transformed their customer experience and operational efficiency by leveraging ZIWO's comprehensive solutions. The integration led to significant improvements in call management and service quality.
Shadwan Testimonial
- Improved call quality and customer interactions.
- Enhanced ability to monitor and track key performance indicators (KPIs).
- Utilized real-time dashboards and call recordings for quality assurance.
- Increased productivity with the same number of agents.
- Seamless CRM integration for better customer service management.
Features
ZIWO Features used by Shadwan
CRM API
HD Inbound & Outbound Calling
Real-time Management
Agent Statistics
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