Our Customers
Hub Pay’s Revolutionized Customer Service
Hub Pay’s corporate finance solution transformed their customer service and operational efficiency by leveraging ZIWO's comprehensive solutions. The integration led to resolving major call quality issues and significantly improved team management and customer interactions.
Hub Pay Testimonial
- Resolved significant voice and call quality issues.
- Enabled efficient team management and KPI monitoring.
- Utilized live dashboards and call recordings for quality assurance and training.
- Doubled productivity with the same number of agents.
- Integrated seamlessly with CRM tools, improving service management and reporting.
Features
ZIWO Features used by Hubpay
HD Inbound & Outbound Calling
Live Dashboard
Discreet Listening
CRM API
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