Our Customers
Al Riyadh's Enhanced CX and Operational Efficiency
Al Riyadh Travel and Tourism, a leading company in the travel and tourism industry, addressed their customer service challenges by integrating ZIWO's cloud-based solutions. With ZIWO, they streamlined their call handling and customer interactions, resulting in better operational efficiency and higher customer satisfaction.
Al Riyadh Travel and Tourism Testimonial
- Improved call management and customer interaction tracking.
- Enhanced customer service operations with efficient call handling.
- Real-time analytics and reporting for performance monitoring.
- Streamlined handling of customer feedback for continuous improvement.
- Increased agent productivity and overall customer satisfaction.
Features
ZIWO Features used by Al Riyadh Travel
HD Inbound & Outbound Calling
Live Dashboard
Discreet Listening
CRM API
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