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Simply.Endless Conversations!

Voice, WhatsApp, and Better Collaboration in One Place! Experience seamless conversations and enhanced connectivity like never before.

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Enabling the success stories of so many companies.

Boost your productivity

By using Conversations, you will have one single interface for calls, WhatsApp, tags, notes, and attachments and see all the history of the conversation to boost your productivity.

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Reduce your costs

Get local phone numbers in 150+ countries to reach your customers easily with high quality voice calls.

Conversation

Improve your customer experience

Transfer conversations to another team or teammate, they will have access to all the history and the contact profile. We enhanced contact profiles with multiple numbers per contact, attachments repository, notes, and tags history, and conversations history.

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Frequently asked questions

Everything you need to know about the product and billing.

Can I send attachments and files to customers through ZIWO conversations using WhatsApp?

Certainly! ZIWO conversations enable agents to seamlessly exchange documents and files with customers via WhatsApp, enhancing the overall communication experience.

What is the maximum number of messages can an agent send on WhatsApp?

Agents can send a large number of messages, up to 4000 per month for FREE on WhatsApp. This gives them plenty of opportunities to communicate effectively with customers.

What is the process for upgrading our existing ZIWO version to ZIWO Conversations?

Schedule a session with your Customer Success and we’ll update your ZIWO for you. All done remotely within few minutes!!

Transforming Customer Experience Across the MENA Region the GCC

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Cloud-based

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High-quality voice

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Deployed in minutes

Unmatched Call Quality

Enjoy crystal clear voice communication locally processed in partnership with local telecom operators and premium international carriers.

Streamlined Communications

Streamline your communications by managing all voice calls and WhatsApp conversations from a single, unified interface. Available in English, Arabic, and French, to boost your productivity and your customer experience.

20+ Ready-Made App Connectors

Connect with your preferred business applications in seconds to instantly enable a unified workflow and better data management. With over 500+ available APIs, ZIWO fits effortlessly into any existing infrastructure.

Workflows and Chatbot Automation

Streamline operations with ready-to-use workflows and WhatsApp chatbots. Automate tasks, integrate seamlessly with your tools, and enhance customer interactions effortlessly.

Driving Success in Every Industry We Serve

"Floward, a leading flower delivery service, significantly improved their customer interactions and team efficiency by implementing ZIWO. The platform provided key enhancements in managing calls and optimizing service quality."

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Features designed to provide the best customer experience.

Cloud-Agnostic & Flexible

Robust Security & Compliance with ISO 27001 Certification

Real-Time Analytics & Live Monitoring

>99.99% Uptime Guaranteed

24/7 Local Expert Support

Seamless Omnichannel Customer Experience

Integrations

Integrated to the best help desks and CRMs

Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.

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Join thousands of businesses transforming customer interactions.

Cloud telephony and call center software deployed instantly

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Simply, Talk to Your Clients

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