Dynamics 365 Integration
ZIWO Plugin for MS Dynamics 365 CRM Online is an easy-to-use application that allows MS Dynamics CRM users to use the main features of ZIWO directly through the CRM. Using a ZIWO dial-pad designed for MS Dynamics CRM, users can consume ZIWO Contact Center services without having to separately log in to different pages.
Inbound & Outbound Calls
Click to Call
View Calls History
Make Conference Call
View Performance Statistics
Create New Contacts
How to install Dynamics 365 Integration?
Login to D365 CRM
Select ZIWO CTI Admin App
Fill ZIWO Instance details
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