ZIWO Trust Center
ZIWO is the trusted platform for customer engagement with security, privacy, and resilience built in at every layer. Learn about our policies and principles that make it possible for you to meet your requirements for secure, compliant, engaging experiences at global scale.
Meeting global standards for security and privacy
Our third-party attestations, certifications and adherence to global laws and compliance regulations speak to our commitment to data security. ZIWO is built with a robust portfolio of security and compliance certifications, as well as compliance with global regulations, including:
ISO 27001
CST Compliant
GDPR and Local Data regulation-compliant
Privacy
Keep your data private and protected
Entrust your company and customer data to ZIWO’s best-in-class data protection program. Our products are designed to keep data secure while adhering to the most up-to-date data protection laws around the world.
Security
Safeguard your communications and data in your country
ZIWO services are designed to keep your data secure, provide options to manage risk, and be reliably available. ZIWO has regular external audits to demonstrate our commitment to enhanced customer trust and assurance.
Reliability
Platform reliability is our top priority
ZIWO is constantly exploring ways to prevent downtime or disruption. We are focused on proactive capacity management, database growth, and Service Level Agreement (SLA) compliance while providing transparent updates on any issues we're investigating.
Transforming Customer Experience Across the MENA Region the GCC
Cloud-based
High-quality voice
Deployed in minutes
Enjoy crystal clear voice communication locally processed in partnership with local telecom operators and premium international carriers.
Streamline your communications by managing all voice calls and WhatsApp conversations from a single, unified interface. Available in English, Arabic, and French, to boost your productivity and your customer experience.
Connect with your preferred business applications in seconds to instantly enable a unified workflow and better data management. With over 500+ available APIs, ZIWO fits effortlessly into any existing infrastructure.
Streamline operations with ready-to-use workflows and WhatsApp chatbots. Automate tasks, integrate seamlessly with your tools, and enhance customer interactions effortlessly.
Driving Success in Every Industry We Serve
"Floward, a leading flower delivery service, significantly improved their customer interactions and team efficiency by implementing ZIWO. The platform provided key enhancements in managing calls and optimizing service quality."
Join thousands of businesses transforming customer interactions.
Cloud telephony and call center software deployed instantly