Empower Your SME with ZIWO’s Scalable Solutions
Small and Medium Enterprises (SMEs) face unique challenges in managing customer communication, from limited resources to the need for rapid scalability. ZIWO’s cloud-based contact center solutions are tailored to meet these needs, providing powerful tools that grow with your business.
Enabling the success stories of so many companies.
Flexibility and Scalability for Growing Businesses
ZIWO offers flexible solutions that adapt to your business as it grows
Get your contact center up and running quickly with our cloud-based platform, without the need for extensive hardware or IT resources.
As your business expands, ZIWO scales effortlessly to accommodate more users, additional channels, and specific workflows.
ZIWO’s pricing is designed to fit the budgets of SMEs, providing you with advanced tools without the high upfront costs.
Enhance Customer Communication
ZIWO empowers SMEs to deliver exceptional customer experiences
Engage customers across various channels, including voice and WhatsApp, from one unified interface. This ensures that your messaging is consistent and reaches your audience wherever they are.
Our platform seamlessly integrates with major Customer Relationship Management (CRM) systems like Salesforce and Zoho, enabling a unified workflow and better data management.
Direct calls to the right agent or department quickly, improving response times and customer satisfaction.
Driving Success in Every Industry We Serve
"The team in ZIWO is always supporting us and helping if something went wrong and it’s very rare, the system is always dependant and their technical support is working almost 24/7."
Join thousands of businesses transforming customer interactions.
Cloud telephony and call center software deployed instantly
Why SMEs Choose ZIWO
ZIWO is the preferred choice for SMEs looking to enhance their customer communication
Local and Global Reach
Provision local numbers effortlessly as you expand, making it easier for SMEs to connect with customers in new regions while maintaining a local presence.
Reliable and Secure
Benefit from 99.99% uptime and advanced security features that ensure your customer interactions are always protected.
24/7 Support
Our dedicated support team is always available to help you overcome challenges and ensure that your operations run smoothly.
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join thousands of businesses transforming customer interactions.
Cloud telephony and call center software deployed instantly